PRIVACY POLICY
Things You Need to Know
Privacy policy last updated 13 September 2019.
ESFERA DESIGNS (“us”, “we”, or “our”) operates the www.ESFERADESIGNS.COM.AU website (the “Site”)
Esfera Designs cares deeply about the privacy of its visitors and users, and is fully committed to protect their personal information and use it properly in compliance with data privacy laws. This policy describes how we may collect and use personal information, and the rights and choices available to our visitors and users regarding such information.
We strongly urge you to read this policy and make sure you fully understand it, before you access or use any of our services.
COLLECTION AND USE OF YOUR PERSONAL INFORMATION
This website provides SSL.
Personally identifiable information may include, but is not limited to your name, email address, social media handles or username, date of birth, phone number and postal address (“Personal Information”).
We use your Personal Information to provide you with an optimised shopping experience as well as improve our website www.esferadesigns.com.au (“Site”). By using the Site, you agree to the collection and use of information in accordance with this policy.
We may collect personal information in a number of ways. When you use our site and sign up to our newsletter, create an account, buy our products or complete the contact form, when you interact with us by ringing us with an enquiry about our products, entering a competition we are running, sending us an email or making a complaint.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyse this type of information in order to improve our Site’s functionality. These third party service providers have their own privacy policies addressing how they use such information.
If you do not provide the information we require, we may not be able to provide you with our products or services, pay your accounts, or otherwise deal with you in the way you expect. We collect and use personal information so that we can: communicate with you; deal with your enquiry or complaint; provide you with newsletters and information about products and services; invite you to events or to enter a competition; provide you our products and services; develop new products; profile the type of people accessing our site; analyse your use of our site; administer any contract we may have with you; do other things that are related to your interactions with us and to facilitate our business operations e.g. invoicing, account management, managing personnel.
We may use your Personal Information to send you newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
If you receive any promotional material from us and you do not wish to receive this any longer, you may remove your name from our list by contacting us on and asking to be removed from the mailing list or by using the unsubscribe facility provided.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. As such we make no warranties as to the level of security given to your data, except that we will always act in accordance with the relevant Australian legislation.
Our Site may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly recommend that you review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
HOW DO YOU GAIN ACCESS TO YOUR PERSONAL INFORMATION?
You can gain access to the personal information we hold about you by written request and your request will be dealt with within a reasonable amount of time. A request for access to the personal information we hold about you or in relation to an inquiry about privacy should be sent to:
ESFERA DESIGNS
STORAGE & SECURITY OF YOUR PERSONAL INFORMATION
We will store your personal information in hard copy and electronically.
“COOKIES” - WHAT WE COLLECT WHEN YOU VISIT OUR SITE
We use “cookies” in order to personalise your visit to our website and optimise your shopping experience by gaining a better understanding of your particular interests and customising our pages for you. By continuing to browse this site you are agreeing to our use of cookies.
A cookie is a small text file that a website stores on your computer to identify you so you can avoid re-entering your user ID. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. Like many other sites, ours uses cookies to enable our systems to recognise your browser and to navigate the site more easily. For all visitors to our site, we use cookies to collect clickstream data, including: the Internet protocol (IP) address used to connect your computer to the Internet; computer and connection information such as browser type and version, operating system, and platform; the Uniform Resource Locator (URL) from which you linked to the site; and possibly, certain other web protocol header information.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
EVALUATION & FEEDBACK
When you provide us with evaluation or feedback we may use this information for marketing and business development activities. This information is also used as part of our continuous improvement process.
PRIVACY & CHANGES
From time to time we may review or update this Privacy Statement. Updated and changed versions will be available at www.esferadesigns.com.au
If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our site.
CONTACT US
If you have any queries or require more information about our Privacy Policy, please contact us at:
ESFERA DESIGNS